Frequently Asked Questions (FAQ)

1. Do you accept both ODM and OEM projects?

Yes, we provide full support for both ODM (original design by us) and OEM (customized production based on your brand’s requirements).

2. What is the minimum order quantity (MOQ)?

Our MOQ depends on the type of jewelry and material. For custom ODM/OEM projects, it usually starts from 50–100 pieces per design.

3. What materials do you work with?

We work with high-quality gold, sterling silver, stainless steel, natural gemstones, and sustainable alternatives upon request.

4. Can you create samples before mass production?

Yes, we offer 3D design prototypes and physical samples for approval before entering full production.

5. How long is the production lead time?

Typical lead time is 4–6 weeks after sample approval, depending on order size and material availability.

6. Do you ship internationally?

Yes, we provide worldwide shipping with reliable logistics partners. Tracking information will be provided once the order is shipped.

7. Can you help with packaging and branding?

Yes, we provide customized packaging solutions to match your brand identity, including logo printing and eco-friendly packaging.